Brother Printer Offline on Mac? Here’s How to Fix It

Lets Fix Offline Status with Brother Printer on Your MAC

Encountering the “Brother Printer Offline” error on your Mac can be frustrating, especially when you need to print important documents. However, there’s no need to panic. In this guide, we’ll walk you through some simple troubleshooting steps to help you fix the Brother printer offline issue on your Mac and get your printer back online in no time.

Step 1: Check the Printer Connection

Start by ensuring that the USB or network cable connecting your Brother printer to your Mac is securely plugged in at both ends. If using a network connection, make sure your Mac is connected to the same network as the printer.

Step 2: Restart Your Printer and Mac

Sometimes, a simple restart can resolve connectivity issues. Turn off your Brother printer and Mac. After a few seconds, turn them back on. This will refresh the connection between your devices and may bring the printer back online.

Step 3: Verify Printer Status

On your Mac, click on the Apple menu in the top-left corner and select “System Preferences.” In the System Preferences window, click on “Printers & Scanners.” Check if your Brother printer is listed on the left-hand side panel. If it’s there, click on it, and ensure that the status is not set to “Paused” or “Offline.” If it is, click on the “Resume” or “Set Default” button to bring the printer online.

Step 4: Clear Print Queue

A large print queue can sometimes cause the Brother printer to go offline. To clear the print queue, go to “Printers & Scanners” in System Preferences. Right-click (or Control-click) on your Brother printer and select “Reset printing system.” Confirm the action, and this will remove all pending print jobs. Afterward, add your Brother printer again by clicking the “+” button and selecting your printer from the list.

Step 5: Update Printer Drivers

Outdated or incompatible printer drivers can also cause the Brother printer to go offline. Visit the Brother support website and download the latest printer drivers for your specific printer model and Mac operating system version. Install the updated drivers and restart your Mac. This should ensure that your printer is using the most compatible drivers.

Step 6: Reset Printer Settings (Optional)

If the above steps haven’t resolved the issue, you can try resetting the printer settings on your Mac. Open “Printers & Scanners” in System Preferences, right-click (or Control-click) on your Brother printer, and select “Reset printing system.” Confirm the action, and this will remove all printers and their settings from your Mac. You will need to re-add your Brother printer and configure its settings again.

By following these troubleshooting steps, you should be able to resolve the “Brother Printer Offline” issue on your Mac. Ensure proper connections, restart your devices, verify printer status, clear the print queue, update drivers, and consider resetting printer settings if necessary. If the issue persists, it’s recommended to contact Brother’s customer support for further assistance. Enjoy uninterrupted printing on your Mac with your Brother printer!

How to Reset a Brother Printer

Brother printers are some of the most popular printers on the market, and they can be a great way to print documents, photos, and more. However, like any printer, they can sometimes experience problems. If your Brother printer is not working properly, you may need to reset it. There are a few different ways to reset a Brother printer, and the method you use will depend on the model of your printer.

Resetting a Button-Only Brother Printer

To reset a button-only Brother printer, follow these steps:

  1. Unplug the power cord from the back of your printer.
  2. Long press the power button to turn off your printer.
  3. Long press the GO button until the 5th step.
  4. While holding the GO button, turn the printer on by pressing the power button.
  5. Continue pressing the GO till the toner and LEDs light flashes.
  6. Release the GO, ensure all the LEDs go off, and press the GO button ten times.
  7. Wait for a few minutes until the printer completes the reset.

Resetting a Touchscreen Display Brother Printer

To reset a touchscreen display Brother printer, follow these steps:

  1. Unplug the power cord from the back of your printer.
  2. Click the settings button.
  3. Click all settings.
  4. Then click Initial Setup.
  5. Select Reset.
  6. Press Factory Reset or All Settings (depending on your model).
  7. Next, click Yes.
  8. The printer will prompt you to restart it.
  9. Repeat the Yes command and hold it for two seconds.
  10. The machine will start the restart.

Reset Brother Printer to Factory Settings

Resetting your Brother printer to factory settings can be a useful troubleshooting step when encountering persistent issues or if you want to start afresh. By restoring the printer to its original factory settings, you can clear any customized configurations and resolve certain software-related problems. In this guide, we’ll provide you with step-by-step instructions on how to reset your Brother printer to factory settings.

Step 1: Power Off the Printer

Make sure your Brother printer is powered on. If it’s currently printing, wait for the print job to complete. Then, press the power button to turn off the printer. Wait for a few moments to ensure it is completely powered off.

Step 2: Access the Printer’s Control Panel

Locate the control panel on your Brother printer. This panel contains buttons and an LCD screen. The location and design may vary depending on your printer model. Refer to your printer’s user manual for specific instructions on accessing the control panel.

Step 3: Enter Maintenance Mode To initiate the reset process, you need to enter the printer’s maintenance mode. This mode allows you to access advanced settings and perform various tasks. On the control panel, look for a combination of buttons that need to be pressed in a specific order to enter the maintenance mode. Common button combinations include “Menu” + “Start” or “Settings” + “Start.” Again, consult your printer’s manual for the exact button combination for your model.

Step 4: Select Reset or Factory Reset Option

Once you’re in maintenance mode, use the navigation buttons on the control panel to scroll through the available options. Look for an option labeled “Reset” or “Factory Reset.” Select this option to begin the reset process.

Step 5: Confirm the Reset

After selecting the reset or factory reset option, the printer will display a confirmation message. Read the message carefully to ensure you understand that resetting the printer will erase all customized settings and restore it to its original factory state. If you’re certain about proceeding, confirm the reset by selecting “Yes” or pressing the corresponding button.

Step 6: Wait for the Reset Process

Once the reset is confirmed, the printer will start the reset process. This process may take a few moments, during which the printer will restart and clear any customized settings. Avoid turning off the printer during this process to prevent any potential issues.

Step 7: Set up the Printer

Once the reset process is complete, the printer will restart and display initial setup prompts. Follow the on-screen instructions to set up your Brother printer again, including connecting to your network, adjusting preferences, and installing any necessary drivers or software.

Benefits of Resetting a Brother Printer

There are a few benefits to resetting a Brother printer. First, it can help to fix problems that are preventing your printer from working properly. Second, it can help to improve the performance of your printer. Third, it can help to clear any errors that are stored in your printer’s memory.

By following these steps, you can successfully reset your Brother printer to factory settings. Remember to power off the printer, access the control panel to enter maintenance mode, select the reset or factory reset option, and confirm the reset. After the Brother Printer reset process is complete, proceed with the printer’s initial setup.